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Telvanta
FOR TRAVEL & TOURISM COMPANIES

Smart Campaigns.
More Bookings.
Happier Travelers.

Create personalized promotions across multiple channels, automate campaigns, track performance and turn interest into unforgettable journeys.

A campaign performance overview — sends, open rate, click rate, conversions and revenue over a channel mix, top performing campaigns and the recent campaigns table.

The impact you can achieve

Increase BookingsTargeted promotions bring more travelers to convert and book.
Higher EngagementPersonalized messages across channels boost engagement.
Better Campaign ROIAI-powered targeting and timing deliver higher returns.
Stronger LoyaltyReward loyal travelers and encourage repeat journeys.
Actionable InsightsTrack performance in real-time and optimize every campaign.

Key Results for Travel & Tourism*

30–60%Increase in campaign conversions
25–45%Higher email & SMS open rates
20–35%Increase in repeat bookings
2XBetter ROI on promotions
15–30%Growth in customer lifetime value

*Based on Telvanta.ai customer data

Multi-Channel Reach

Run campaigns across email, SMS, WhatsApp, push, voice and more.

Smart Segmentation

Target by traveler behavior, interests, destination and more.

AI Personalization

Deliver personalized offers and content that convert better.

Automation Workflows

Set triggers and automate campaigns across the traveler journey.

Dynamic Offers

Show real-time offers based on availability, location and preference.

Performance Tracking

Track opens, clicks, bookings and revenue from a single dashboard.

How Promotions & Campaigns Work

Define Objective

Choose your goal — more bookings, upsells or loyalty.

Build Audience

Segment travelers based on behavior and preferences.

Create Campaign

Design offers with personalized content and visuals.

Choose Channels

Select the best channels to reach your audience.

Automate & Schedule

Set triggers, timing and frequency.

Send & Engage

Deliver campaign and engage travelers instantly.

Track & Optimize

Analyze performance and optimize for better results.

Popular Campaign Use Cases

Seasonal Offers

Promote holiday packages, summer deals, winter escapes and festivals.

Flash Sales

Drive last-minute bookings with time-sensitive discounts.

Abandoned Booking

Recover incomplete bookings with personalized reminders and offers.

Loyalty Promotions

Reward loyal customers with exclusive offers and member deals.

Destination Marketing

Promote new destinations and experiences to the right audience.

Upsell & Cross-sell

Promote add-ons like insurance, meals, airport transfer and upgrades.

Special Occasions

Surprise travelers on birthdays, anniversaries and special events.

Reactivation Campaigns

Win back inactive customers with personalized offers and updates.

Campaign Analytics

Open Rate32.6%12% vs last 30 days
Click Rate8.7%18% vs last 30 days
Conversion Rate6.8%15% vs last 30 days
Revenue Generated$1.56M31% vs last 30 days
ROI4.3X26% vs last 30 days

Campaigns Over Time

50K40K30K20K10K0
May 5May 12May 19May 26Jun 2

Performance by Channel

Email42%
SMS24%
WhatsApp18%
Push10%
Other6%

Top Campaigns by Revenue

Monsoon Getaway Sale$342,851
Weekend Escape Offer$231,567
International Deals$189,320
Early Bird Summer$162,410
Loyalty Bonus Offer$98,152

Telvanta.ai made it easy for us to run targeted promotions across multiple channels. Our bookings and repeat customers have increased significantly.

Neha KapoorHead of Customer ExperienceStyleMart

Seamlessly Integrates With Your Stack

salesforceHubSpotzendeskfreshdeskSlackMicrosoft TeamsINTERCOMand more

Frequently Asked Questions

Ready to run campaigns that drive more bookings?

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