Now serving all 77 districts of Nepal — IVR, Bulk SMS & WhatsApp API on one platform. Get started at Rs. 1,499→

Telvanta
FOR TRAVEL & TOURISM COMPANIES

Capture every inquiry.
Convert more bookings.
Delight every traveler.

Telvanta.ai helps travel businesses manage inquiries across every channel, automate responses, streamline bookings and provide seamless travel experiences.

An inquiry and booking overview — total inquiries, qualified leads, bookings confirmed, conversion rate and revenue over an inquiries-by-channel donut, a booking funnel and the recent inquiries table.

The impact you can achieve

Higher ConversionRespond faster and convert more inquiries into confirmed bookings.
Better Traveler ExperienceProvide quick, personalized responses across every channel.
Increased RevenueUpsell, cross-sell and maximize every booking opportunity.
Operational EfficiencyAutomate repetitive tasks and reduce manual effort.
Complete VisibilityReal-time insights into inquiries, bookings and team performance.
Stronger Team CollaborationAssign, track and resolve inquiries seamlessly as a team.

Key Results for Travel & Tourism*

30–60%Increase in booking conversion
25–45%Reduction in response time
20–35%Improvement in agent productivity
2XMore inquiries handled per agent
15–30%Increase in repeat bookings

*Based on Telvanta.ai customer data

Omnichannel Inbox

Manage inquiries from WhatsApp, chat, email, social and phone in one place.

Smart Routing

Route inquiries to the right agent or team based on skills and availability.

AI Auto-Reply

Instant, AI-powered responses to common traveler questions.

Lead Qualification

Capture traveler details and identify high-intent leads automatically.

Booking Management

Create, manage and confirm bookings seamlessly.

CRM & Integrations

Sync data with your CRM, payment gateways and third-party tools.

How Inquiry & Booking Management Works

Inquiry Received

Traveler reaches out via any channel.

AI Capture & Route

AI captures details and routes to the right agent.

Engage & Qualify

Agent engages, qualifies and collects traveler details.

Share & Propose

Send itineraries, quotes and travel options.

Confirm Booking

Traveler confirms and the booking is created.

Pre-Travel Comm.

Send confirmations, payments and documents.

Post-Travel Follow-up

Collect feedback and encourage repeat bookings.

Popular Use Cases

Tour Package Bookings

Manage inquiries and bookings for domestic and international tour packages.

Hotel & Resort Bookings

Handle hotel inquiries, room holds and confirmations efficiently.

Flight Bookings

Process flight inquiries, quotes and ticket confirmations.

Honeymoon & Groups

Manage special requests, group bookings and custom itineraries.

Visa & Travel Assistance

Guide travelers on visa requirements and document assistance.

Transfers & Activities

Book airport transfers, sightseeing, activities and experiences.

Inquiry & Booking Analytics

Inquiry Volume (30D)12,84224% vs last 30 days
Conversion Rate25.3%4.6% vs last 30 days
Avg. Response Time1m 48s32% vs last 30 days
Bookings Confirmed (30D)3,24828% vs last 30 days
Revenue Generated (30D)$1.24M48% vs last 30 days

Inquiries Over Time

8K6K4K2K0
May 5May 12May 19May 26Jun 2

Inquiries by Channel

WhatsApp42%
Website Chat24%
Email15%
Instagram10%
Phone6%
Other3%

Top Destinations by Inquiries

Bali2,842
Thailand2,310
Dubai1,845
Maldives1,620
Europe1,230
Singapore995

Telvanta.ai has transformed how we manage traveler inquiries. Our team responds faster, closes more bookings and our customers love the experience.

Neha KapoorHead of Customer ExperienceStyleMart

Seamlessly Integrates With Your Stack

salesforceHubSpotzendeskfreshdeskSlackMicrosoft TeamsINTERCOMand more

Frequently Asked Questions

Ready to manage inquiries and increase bookings?

or