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Telvanta
FOR RETAIL & ECOMMERCE

Promotions &
Campaigns
Run smarter campaigns. Drive more sales.

Plan, launch, and optimize personalized promotions across every channel to attract, engage, and convert customers—at scale.

A campaign analytics board for a retail brand — campaigns sent, open and click rates, revenue generated and channel performance across WhatsApp, email, SMS and Instagram.

The impact you can achieve

Boost SalesRun timely campaigns that increase conversions.
Engage More CustomersPersonalized messaging that builds stronger relationships.
Increase Repeat PurchasesStay top-of-mind and drive customer loyalty.
Lower Cart AbandonmentRecover lost sales with smart reminders and offers.
Better Campaign ROIOptimize campaigns with data and real-time insights.

Key Results for Retail & eCommerce

42%Higher Campaign Conversion
28%Increase in Repeat Purchases
35%Reduction in Cart Abandonment
2.6xMore Revenue from Campaigns
60%Faster Campaign Launch
32%Lower Cost per Acquisition

*Based on Telvanta.ai customer data

Multi-Channel Campaigns

Reach customers on their preferred channel.

Personalized Offers

Deliver relevant offers that drive more conversions.

Smart Segmentation

Target the right audience with precision.

Automated Workflows

Save time with automation and scheduled campaigns.

Real-time Analytics

Track performance and optimize in real-time.

Higher ROI

Increase sales and customer lifetime value.

How Promotions & Campaigns Work

Plan & Create

Choose your goal, audience, channels, and offer. Build your campaign.

Target & Personalize

Segment smartly and personalize messages for maximum impact.

Launch & Automate

Schedule, automate, and launch across multiple channels.

Engage & Convert

Engage customers with timely messages and offers.

Analyze & Optimize

Track performance, learn insights, and optimize for better ROI.

Popular Campaign Types for Retail & eCommerce

Seasonal Sales

Promote holiday, festival, or seasonal offers across all channels.

Flash Sales

Create urgency with time-bound flash sales and limited offers.

New Arrivals

Announce new products and collections to the right audience.

Abandoned Cart

Recover lost sales with reminders and exclusive discounts.

Loyalty & Rewards

Reward loyal customers with personalized offers and points.

Back in Stock

Notify customers when their favorite products are back in stock.

Price Drop Alerts

Alert customers about price drops on products they follow.

Referral Campaigns

Encourage customers to refer friends and earn rewards.

Win-Back Campaigns

Re-engage inactive customers with special offers.

Post Purchase Follow-up

Share care tips, related products, and request reviews.

Campaign Performance Overview

Total Campaigns15628% vs last 30 days
Messages Sent1.24M32% vs last 30 days
Open Rate41.8%9% vs last 30 days
Click Rate12.6%14% vs last 30 days
Conversions18,56026% vs last 30 days
Revenue GeneratedNPR 4.56 Cr34% vs last 30 days

Engagement Over Time

30K20K10K0
May 5May 12May 19May 26Jun 2

Channel Performance

WhatsApp38%
Email24%
SMS18%
Instagram10%
Push6%
Others4%

Top Performing Campaigns

Weekend SaleNPR 1.28 Cr
Mega Summer SaleNPR 0.96 Cr
New Collection LaunchNPR 0.74 Cr
Cart Recovery MayNPR 0.61 Cr
Loyalty RewardsNPR 0.52 Cr

Top 5 of 156 campaigns — NPR 4.11 Cr of NPR 4.56 Cr total

Telvanta.ai helps us run data-driven campaigns across every channel. Our weekend promotions see higher engagement, and abandoned cart campaigns recover 30% more orders.

Ritika BasnetHead of Digital MarketingUrbanTrend Store

Seamlessly Integrates With Your Systems

shopifyWOO COMMERCEMagentoSalesforceHubSpotand more

Frequently Asked Questions

Ready to run high-performing promotions & campaigns?

Engage more customers, boost sales, and grow your business with Telvanta.ai

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