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Telvanta
FOR HOSPITALITY

Never Miss a Booking.
Never Miss a Moment.

Automate booking & reservation alerts across every stage of the guest journey—confirmation, reminders, updates and more. Reduce no-shows and deliver a seamless guest experience.

Booking confirmed, check-in reminder, change update and thank-you alerts stacked on a phone beside the channels that carry them.

The impact you can achieve

Fewer No-showsTimely alerts and reminders significantly reduce no-show rates.
Better Guest ExperienceKeep guests informed at every step of their journey.
More Direct BookingsInstant confirmations build trust and encourage repeat stays.
Operational EfficiencyAutomate communication and save time for your team.
Higher RevenueUpsell, cross-sell and re-engage guests with the right message.

Key Results for Hospitality

30%+Reduction in No-shows
45%+Increase in Direct Bookings
60%Time Saved on Manual Communications
35%+Improvement in Guest Satisfaction
20%+Higher Repeat Bookings
25%+Uplift in Ancillary Revenue

*Based on Telvanta.ai customer data

Instant Alerts

Send real-time alerts across preferred channels instantly.

Personalized Messages

Use guest details, preferences and booking information automatically.

Smart Scheduling

Schedule reminders and updates at the right time, every time.

Multi-channel Delivery

Reach guests via SMS, WhatsApp, Email, Voice and more.

Actionable Insights

Track delivery, opens, clicks and conversions in real-time.

Easy Automation

No-code workflows to automate every step of communication.

How Booking & Reservation Alerts Work

Booking Created

A guest makes a booking on your website, app or any channel.

Confirmation Sent

Instant confirmation sent with booking details.

Pre-arrival Reminders

Automatic reminders for check-in, documents, policies and more.

Update & Change Alerts

Notify guests about any changes, upgrades or special offers.

In-stay Notifications

Share in-stay services, requests, events and special deals.

Post-stay Follow-up

Request feedback, share bills and encourage reviews.

Re-engage

Re-engage guests with loyalty offers and future promotions.

Popular Use Cases

Booking Confirmation

Instant booking confirmation with reservation details and property information.

Check-in Reminders

Remind guests about arrival time, directions and early check-in options.

Payment Reminders

Send secure payment links and reminders for deposits or balances.

Room Upgrade Alerts

Notify guests about free upgrades or premium room availability.

Policy & Requirement Alerts

Share cancellation policies, ID requirements and other important guidelines.

In-stay Service Updates

Promote hotel services, dining, spa, events and special offers.

Checkout Reminders

Gentle reminders for checkout time and billing updates.

Review & Feedback Requests

Collect feedback and reviews automatically after guests' stay.

Booking Alert Performance Overview

Alerts Sent128K28% vs last 30 days
Delivery Rate98.7%3.1% vs last 30 days
Open Rate62.3%6.4% vs last 30 days
Click Rate18.6%4.2% vs last 30 days
No-show Reduction32%5% vs last 30 days
Revenue Impact+18%vs last 30 days

Alerts Over Time

150K100K50K0
May 5May 12May 19May 26Jun 2

Channel Performance

WhatsApp42%
SMS26%
Email18%
Voice8%
Push6%

Top Alert Types

Booking Confirmation32%
Check-in Reminder24%
Payment Reminder18%
Update Alerts14%
Checkout Reminder8%
Others4%

Telvanta.ai has revolutionized how we communicate with our guests. Our no-shows have dropped, and our guest satisfaction scores have never been higher.

Arjun MehtaGeneral ManagerThe Ocean View Resort

Seamlessly Integrates With Your Systems

ORACLE HospitalityagilysysSiteMindercloudbedsRMSlightspeedand more

Frequently Asked Questions

Ready to automate your booking alerts and delight every guest?

Book a demo today and see how Telvanta.ai can transform your guest communication.

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