Now serving all 77 districts of Nepal — IVR, Bulk SMS & WhatsApp API on one platform. Get started at Rs. 1,499→

Telvanta
RETAIN CUSTOMERS

Subscription reminders
that prevent churn and
keep revenue flowing.

Automate timely reminders across channels so your customers never miss a renewal, payment or plan upgrade opportunity.

A Smart reminder journey panel captioned multi-channel, automated and personalized, pairing a five-cell flow rail — subscription event, check conditions, send reminders, customer action and follow-up — with a connected chain of reminder cards for an email 7 days before expiry, a WhatsApp message 3 days before and an SMS 1 day before, branching into Renewed and Not Renewed pills above a thank-you message and a final reminder, and closing on an escalation card that alerts the team or offers an incentive when no response comes back.

The impact of timely reminders

On-time RenewalsCustomers renew on time with helpful reminders.
Lower ChurnReduce involuntary churn and plan expirations.
Higher RevenueConsistent renewals mean steady, predictable revenue.
Better ExperienceCustomers feel informed and in control.

Trusted by growing businesses

10K+Businesses50M+Conversations / Month
99.99%Platform Uptime4.8/5 from 500+ reviews

Subscription reminders from Telvanta.ai reduced our payment failures by 42% and improved on-time renewals significantly.

Niraj AdhikariFinance Manager,EdTech Nepal

How subscription reminders work

1. Detect & Trigger

Identify renewal dates, trial ends or failed payments.

2. Segment & Personalize

Segment customers and personalize messages based on behavior.

3. Send Reminders

Send automated reminders across preferred channels at the right time.

4. Track Actions

Monitor opens, clicks, renewals and responses in real time.

5. Optimize & Improve

Analyze performance and refine timing, content and channels.

Powerful features for smarter reminders

Event-based Triggers

Renewals, trial ends, payment failures, downgrades & more.

Renewal dateTrial endingPayment failurePlan upgrade

Multi-channel Delivery

Reach customers on their preferred channels.

EmailSMSWhatsAppPush NotificationsIn-App Messages

Smart Personalization

Use customer and subscription data to personalize every message.

Customer namePlan detailsExpiry dateCustom offers

Flexible Scheduling

Send reminders at the perfect time with smart schedules.

7 / 3 / 1 day beforeCustom intervalsBusiness hoursTime zone aware

Automated Follow-ups

Escalate automatically if there’s no response.

Multiple remindersAdd incentivesNotify teamAuto tag customers

Analytics & Insights

Measure effectiveness and continuously improve reminder performance.

Renewal Rate87.6%

Reminder campaign use cases

Subscription Renewals

Remind customers before their plan expires.

Trial Expiry Alerts

Notify users before their free trial ends.

Payment Failure Alerts

Inform customers and help them update payment.

Plan Upgrade Nudges

Encourage upgrades with timely, relevant offers.

Expiring Add-ons

Remind customers about expiring add-ons.

Annual Plan Reminders

Nudge customers to renew their annual plans.

Why subscription reminders matter

Up to42%

Fewer Payment Failures

Timely alerts help customers update payments on time.

Up to35%

Lower Involuntary Churn

Reduce plan expirations caused by missed renewals.

Up to28%

Higher Renewal Rate

Customers who get reminders are more likely to renew.

2X

More Engagement

Multi-channel reminders get more opens and responses.

Better Cash Flow

Predictable renewals lead to consistent and stable revenue.

Happier Customers

Customers appreciate helpful reminders, not surprises.

Never miss a renewal. Never lose a customer.

Automate subscription reminders that keep your customers informed, reduce churn and grow your recurring revenue.