Route & follow up.
The right lead.
To the right person.
At the right time.
Telvanta.ai automatically routes qualified leads to the best available team or agent and ensures timely follow-ups until the lead converts.
- Smart routing to the right agent or team
- Auto follow-ups across calls, messages and emails
- Reminders, tasks and escalation to never miss a lead
- Track every follow-up and improve conversion
Follow-up across every channel
Stay in touch with leads on the channels they prefer.
Phone Calls
Make and log calls instantly.
Send messages and follow up easily.
Send personalized emails and track opens.
SMS
Send quick updates and reminders.
In-App Tasks
Create tasks and get reminders.
Web Chat
Continue conversations seamlessly.
Social DM
Reply and follow up on social channels.
How it works
1. Lead Qualified
AI qualifies the lead based on intent, fit and score.
2. Smart Routing
Lead is routed to the best agent or team automatically.
3. Engage & Follow up
Agent engages and follows up across preferred channels.
4. Track & Remind
System tracks every interaction and sets follow-up reminders.
5. Convert & Grow
Lead converts and insights help improve future conversions.
Why routing & follow-up matters
Higher Conversion
Timely follow-ups increase your conversion rate.
Better Lead Experience
Leads get responses from the right person, faster.
No Lead Left Behind
Automated reminders and escalations ensure follow-through.
Save Time
Reduce manual work and increase team productivity.
Stronger Pipeline
Consistent follow-up builds a healthy sales pipeline.
More Revenue
Convert more leads and grow your business.
Right lead. Right agent. Right time.
Telvanta.ai ensures every lead gets the attention they deserve and turns into a customer.