EXECUTIVE LEADERSHIP

Performance & ROI
that proves the value
of every conversation.

Measure what matters. See the ROI of every channel, campaign, and journey—so you can invest with confidence and scale what works.

An ROI console — total investment, revenue generated and net ROI over an ROI trend and a channel contribution ring.

Why performance & ROI matter

Prove Business ImpactShow how communications drive revenue and growth.

Optimize InvestmentsIdentify high-performing channels, campaigns and journeys.

Reduce CostsLower cost per result with smarter automation and AI.

Scale What WorksInvest more in high-ROI activities and scale with confidence.

Make Better DecisionsUse real-time insights to allocate budget and resources.

Trusted by growing businesses

10K+Businesses50M+Conversations / Month

99.99%Platform Uptime4.8/5 from 500+ reviews

Telvanta.ai helped us achieve 233% ROI within 90 days by automating conversations and re-engaging inactive customers at scale.

Priya JoshiCCO, Growth Foodmandu

ROI at a glance

Revenue GeneratedNPR 18.72M24.3%vs Apr

Attributed to Telvanta.aiNPR 14.35M28.7%vs Apr

Total InvestmentNPR 5.62M12.6%vs Apr

Net ROI233%31.8%vs Apr

Cost per ResultNPR 2.189.4%vs Apr

Return per NPR 1 SpentNPR 2.3331.8%vs Apr

Where value is created

Reach

Deliver messages across multiple channels.

Engage

Drive conversations and customer actions.

Convert

Turn engagement into revenue and outcomes.

Retain

Build loyalty and increase lifetime value.

Measure

Track ROI and optimize for better performance.

ROI by Channel

Channel	Investment	Revenue	ROI
WhatsApp	NPR 1.92M	NPR 7.12M	271%
Voice Call	NPR 1.34M	NPR 4.58M	242%
SMS	NPR 1.01M	NPR 2.91M	188%
Email	NPR 0.82M	NPR 1.39M	169%
Push	NPR 0.31M	NPR 0.72M	132%
Web Chat	NPR 0.22M	NPR 0.30M	136%

Top Performing Campaigns

Campaign	Revenue (Credits)	ROI
Re-engage - Special Offer	NPR 4.25M	316%
VIP Comeback	NPR 2.91M	276%
Subscription Expired - Email	NPR 2.56M	241%
Weekend Offer - SMS	NPR 1.87M	203%
Re-engage - Voice Call	NPR 1.64M	221%

View all campaigns

ROI by Journey

Win-back Journey265%
Onboarding Journey248%
Support Follow-up214%
Payment Reminder192%
Cross-sell Journey176%

View all journeys

1. Define Goals

Set clear objectives aligned with business outcomes.

2. Track Investments

Monitor spend across channels and campaigns.

3. Attribute Impact

Use multi-touch attribution to connect to results.

4. Calculate ROI

Measure revenue, savings and efficiency gains.

5. Optimize Continuously

Adjust strategies based on performance insights.

6. Prove & Scale

Share reports and scale what delivers the best ROI.

Powerful ROI capabilities

Attribution Modeling

Understand what drives conversions and revenue.

Real-time ROI Tracking

Track ROI in real-time across campaigns and channels.

Cost & Revenue Insights

Compare costs, savings and revenue side-by-side.

Scenario Planning

Predict ROI for campaigns before you launch.

Custom ROI Reports

Create branded reports for stakeholders and teams.

Benchmarking

Compare performance against goals and industry.

The impact leaders achieve with Telvanta.ai

Up to35%

Higher Revenue

Drive more revenue with better engagement.

Up to40%

Lower Cost per Result

Reduce communication costs with automation.

Up to50%

Faster Campaign ROI

Achieve positive ROI in weeks, not months.

Up to30%

Better Conversion

Convert more conversations into loyal customers.

Up to25%

Higher Retention

Retain more customers and increase lifetime value.

Stronger ROI

Consistent, measurable impact you can count on.

Prove the value. Maximize the impact.

Use Telvanta.ai to measure performance and achieve exceptional ROI across every customer conversation.

Performance & ROI that proves the value of every conversation.