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Telvanta
FOR IT & DIGITAL TEAMS

High Availability,
always on for your business.

Telvanta.ai is engineered for 24/7 reliability with a resilient infrastructure, automatic failover, and real-time monitoring so your communications never stop.

Explore Architecture
Four uptime figures over a world map of active and standby regions, closed by automatic failover, zero data loss and continuous availability.

Why high availability matters

Zero DowntimeKeep your communication platform running 24/7.
Business ContinuityEnsure uninterrupted customer engagement and operations.
Reliability at ScaleHandle peak loads and grow without disruption.
Disaster ResilientProtect your data with multi-region redundancy.
Peace of MindEnterprise-grade reliability you can count on.

Trusted by businesses worldwide

99.99%Uptime SLA50+Data Centers
6Global Regions24/7NOC Support
< 30 secFailover Time100%Data Protection

Telvanta.ai’s high availability architecture ensures our business communications run flawlessly, even during peak traffic and unexpected events.

Bikash ShahCTO, Max International

Resources

High Availability WhitepaperInfrastructure OverviewSLA & Uptime PolicyStatus PageBest Practices GuideVisit Developer Hub

Built for reliability at every layer

Redundant InfrastructureActive-active architecture across multiple availability zones and regions.
Automatic FailoverIntelligent failover in seconds with zero manual intervention.
Load BalancingDistribute traffic intelligently for optimal performance.
Real-time Monitoring24/7 monitoring with instant alerts and proactive incident detection.
Backup & RecoveryContinuous backups and point-in-time recovery for all critical data.
DDoS ProtectionEnterprise-grade security to keep your platform always available.

How high availability works in Telvanta.ai

Detect

Systems continuously monitor health and performance.

Failover

Traffic automatically reroutes to healthy instances.

Recover

Issues are isolated and services are restored without downtime.

Verify

System stability is validated before traffic normalizes.

Notify

Real-time alerts and reports keep your team informed.

Global infrastructure. Local performance.

6 global regions with multiple availability zones
Edge-optimized network for low latency
Carrier-grade connectivity with multiple providers
Data residency options to meet compliance needs
North America(US East, US West)
Europe(Frankfurt, London)
Asia Pacific(Singapore, Mumbai)
South America(Sao Paulo)
Africa(Johannesburg)

Proven performance you can rely on

99.99%Platform Uptime SLA
< 30 secAverage Failover Time
99.999%Network Availability
0Data Loss
24/7Global NOC Support
365 days365x24x7 Reliability

Always on. Always reliable.

Telvanta.ai’s high availability architecture ensures your business communications are always available, no matter what.