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Telvanta
FOR HEALTHCARE PROVIDERS

Care that continues.
Outcomes that improve.

Telvanta.ai helps healthcare teams stay connected with patients after every visit—automating follow-ups, reminders, care instructions, and support across every channel.

A discharged patient followed up automatically — care instructions, a medication reminder and a recovery check-in across WhatsApp, SMS and voice.

The impact you can achieve

Better Patient AdherenceTimely follow-ups and reminders improve treatment adherence.
Higher Patient SatisfactionProactive communication builds trust and stronger relationships.
Fewer ReadmissionsConsistent follow-ups help detect risks early and prevent complications.
Reduced No-ShowsAutomated reminders reduce missed appointments.
Lower Operational CostsAutomate routine follow-ups and save staff time.
Improved Health OutcomesContinuous care leads to better outcomes and healthier patients.

Key Results for Healthcare

40%Increase in Follow-up Completion
35%Reduction in No-Shows
28%Improvement in Patient Adherence
2.3xMore Patient Engagement
60%Reduction in Readmissions
30%Time Saved for Care Teams

Complete Care & Follow-up Automation

Automated Follow-ups

Send personalized follow-ups based on visit type, condition and care plan.

Smart Reminders

Remind patients for medications, appointments, tests and lifestyle actions.

Care Instructions

Share discharge notes, care instructions and self-care guidelines instantly.

Two-way Communication

Patients can reply, ask questions and get support in real-time.

Monitor & Track

Track responses, adherence and outcomes with actionable insights.

Secure & Compliant

HIPAA-ready, secure messaging with role-based access and audit logs.

How Care & Follow-up Works

Visit & Discharge

Patient completes visit or procedure. Care plan is created.

Automated Triggers

System triggers follow-ups, reminders and instructions based on care plan.

Multi-channel Outreach

Messages sent via WhatsApp, SMS, voice, email or app as preferred.

Patient Engagement

Patients receive, respond and interact on their preferred channel.

Care Team Action

Care team reviews responses, intervenes if needed and provides support.

Insights & Outcomes

Track outcomes, adherence and patient satisfaction to improve care.

Powerful Use Cases for Care & Follow-up

Post-Discharge Follow-up

Check on recovery, share instructions and watch for warning signs.

Chronic Care Management

Regular follow-ups for chronic conditions and medication adherence.

Medication Reminders

Timely reminders for refills, doses and prescription adherence.

Test & Lab Follow-ups

Share results, next steps and schedule follow-up consultations.

Preventive Care & Screening

Remind patients for screenings, vaccinations and wellness check-ups.

Appointment Follow-ups

Confirm, remind and follow-up on missed or rescheduled appointments.

Patient Feedback & Surveys

Collect feedback, satisfaction scores and outcomes after care interactions.

Behavioral & Lifestyle Programs

Send tips, motivation and check-ins for lifestyle and wellness programs.

Emergency Alerts

Send urgent alerts for outbreaks, weather, safety and facility announcements.

Caregiver Communication

Keep caregivers informed and engaged in the patient’s care journey.

Real-time Care & Follow-up Performance

Follow-ups Sent125,89028% vs last 30 days
Response Rate68.5%12% vs last 30 days
Adherence Rate74.3%15% vs last 30 days
No-Show Reduction35%18% vs last 30 days
Readmissions Reduced28%20% vs last 30 days

Responses Over Time

20K15K10K5K
May 5May 12May 19May 26Jun 2

Channel Performance

WhatsApp42%
SMS25%
Voice15%
Email10%
App6%
Others2%

Top Follow-up Types

Post-Discharge32.5%
Medication Reminder22.1%
Appointment Follow-up18.3%
Chronic Care14.2%
Preventive Care8.9%
Others4.0%

Telvanta.ai helped us stay connected with our patients beyond the visit. Our follow-up completion improved by 40% and readmissions dropped significantly. Patients feel cared for, always.

Dr. Nisha AdhikariMedical DirectorCity Care Hospital

Seamlessly Integrates With Your Systems

EpicMEDITECHeClinicalWorksathenahealthCernersalesforceand more

Frequently Asked Questions

Ready to strengthen care beyond the visit?

Automate follow-ups, improve adherence and build lasting patient relationships.

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