Instant Alerts.
Timely Actions.
Stronger Trust.
Deliver the right alerts and notifications to your customers in real time—across SMS, WhatsApp, Email, Voice and In-App. Keep them informed, secure and always one step ahead.
The impact you can achieve
Key Results for Financial Services
*Based on Telvanta.ai customer data
Real-time Delivery
Instant alerts across multiple channels within seconds.
Personalized Alerts
Context-aware, personalized messages that drive faster action.
Smart Routing
Auto-select the best channel based on reachability.
Secure & Reliable
Enterprise-grade security with high availability and failover.
Actionable Insights
Track delivery, opens, responses and customer interactions.
Compliant & Audit-ready
Templates and logs to meet regulatory and audit standards.
How Alerts & Notifications Work
Identify Event
Trigger events from core banking, apps, CRM or systems.
Segment & Personalize
Choose audience and personalize content with dynamic data.
Choose Channel
System selects best channel or fallback routes.
Send Instantly
Deliver alerts in real time via preferred channel.
Track & Confirm
Monitor delivery, reads and responses in real time.
Analyze & Improve
Measure performance and optimize notification strategy continuously.
Popular Alert Types
Transaction Alerts
Instant notifications for debits, credits and transactions.
Low Balance Alerts
Notify customers when account balance falls below a set limit.
EMI Reminders
Remind customers of upcoming EMI due dates to avoid late payments.
Card & Expiry Alerts
Notify about card expiry, block/unblock and usage limits.
Fraud & Security Alerts
Instant alerts for suspicious activity or login attempts.
Payment Confirmations
Confirm successful payments, transfers and bill settlements.
Policy & Renewal Alerts
Remind customers about policy renewals and document expirations.
KYC & Document Alerts
Notify customers about KYC updates and document requirements.
Loan & Offer Alerts
Inform about loan status, approvals and special offers.
Service Downtime Alerts
Proactive updates about planned maintenance or service interruptions.
Collection Alerts
Gentle reminders for overdue payments and next steps.
Interest & Rate Alerts
Notify about rate changes, new interest offers and benefits.
Notification Performance Overview
Delivery Over Time
Channel Performance
Top Alert Categories
Telvanta.ai helps us deliver critical alerts in real time across all channels. Our fraud response time reduced by 70% and customer satisfaction has never been higher.
Priya MehtaHead of Customer OperationsHimalaya Finance Ltd.Seamlessly Integrates With Your Systems
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Ready to deliver smarter alerts and stronger experiences?
Automate alerts, reduce risk and keep your customers informed—always.
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