Business intelligence
that reveals opportunities,
risks and real impact.
Telvanta.ai transforms communication data into powerful business intelligence. Discover trends, uncover opportunities, reduce risk and make data-driven decisions with confidence.
Why business intelligence matters
Trusted by growing businesses
Telvanta.ai’s business intelligence helps us make faster, smarter decisions. We uncover new opportunities and drive consistent growth every month.
Anita ShresthaCCE, Growth FoodmanduFrom data to decisions
1. Collect
Aggregate data from all channels, campaigns, CRM and systems.
2. Clean & Process
AI cleans, deduplicates and structures data for accuracy and consistency.
3. Analyze
Identify patterns, trends, anomalies and key business insights.
4. Visualize
Interactive dashboards and reports bring insights to life in real-time.
5. Act & Grow
Make data-driven decisions, optimize and drive better business outcomes.
Powerful business intelligence capabilities
Unified Data View
Combine data from calls, messages, campaigns, customers and systems.
Real-time Analytics
AI cleans boards with up-to-the-minute metrics and trends.
Advanced Segmentation
AI-powered segmentation to discover high-value customer groups.
Predictive Insights
Forecast trends, behavior and outcomes with predictive models.
Custom Reports
Build and schedule custom reports tailored to your business needs.
Drill-down Analysis
Go from high-level metrics to detailed root-cause insights.
Key insights you can discover
Customer Growth
Track new vs returning customers and retention.
Engagement Health
Monitor engagement trends across channels and segments.
Campaign Impact
Measure ROI and performance of every campaign.
Channel Performance
Compare channel efficiency, cost and outcomes.
- WhatsApp42%
- SMS22%
- Voice Call18%
- Email10%
- Push8%
Revenue Analytics
Track revenue, credits usage and ARPU trends.
Churn & Win-back
Identify at-risk customers and win-back success.
Use cases for executive leaders
Strategic Planning
Plan with confidence using accurate data and forecasts.
Market Expansion
Identify new markets and profitable opportunities.
Performance Management
Monitor team, agent and campaign performance across regions.
Cost Optimization
Find cost-saving opportunities and improve operational efficiency.
Risk Management
Detect issues early and mitigate risks before they impact the business.
Investor Reporting
Share trusted insights and growth metrics with stakeholders.
The impact of data-driven leadership
Increase in Revenue
Identify and act on high-value opportunities faster.
Better Customer Retention
Reduce churn with predictive insights and early actions.
Lower Operational Costs
Optimize resources and improve channel efficiency.
Higher Campaign ROI
Data-driven targeting and optimization drive better results.
Data You Can Trust
Accurate, unified and real-time data for confident decisions.
Stronger Business Growth
Sustainable growth with deeper insights and smarter execution.
Turn your data into your competitive advantage.
Unlock the full power of your communication data with Telvanta.ai Business Intelligence.