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Telvanta
FOR MARKETING TEAMS

Reach the right people.
Every single time.

with AI-powered audience segmentation.

Segment customers automatically using behavior, demographics, purchase history, communication preferences and AI insights. Deliver highly personalized campaigns that increase engagement and conversions.

Explore Audience Segmentation
An audience intelligence dashboard — an AI segment builder beside an audience distribution ring and the predicted reach, AI confidence and estimated CTR it forecasts.

Why marketers love Audience Segmentation

AI-Based SegmentationAutomatically discover audiences using AI.
Personalized CampaignsDeliver relevant messages that connect and convert.
Higher ConversionsTarget only interested audiences to drive more sales.
Less Manual WorkAI builds and updates segments instantly.
Better Customer InsightsUnderstand your customers and predict what they need.

Results that drive impact

4XHigher Campaign ROI
68%Better Engagement
55%Higher Conversion Rate
90%Less Manual Segmentation
99.99%Platform Availability

Using Telvanta.ai Segmentation, we increased campaign engagement by 72% while reducing campaign costs by 40%.

Marketing teams no longer spend hours exporting and filtering data. Everything is automated.

Srijana KarkiHead of Marketing, Max Retail Nepal

Behavior Tracking

Purchase History

CRM Sync

AI Segmentation

Real-time Updates

Lookalike Audiences

Segment Every Customer Intelligently

Behavioral Segmentation

  • Website visits
  • Clicks
  • Purchases
  • Email opens
  • App activity

Demographic Segmentation

  • Country
  • Age
  • Gender
  • Language
  • Industry

Lifecycle Segmentation

  • New Lead
  • Customer
  • Loyal Customer
  • Dormant
  • Churn Risk

Communication Preferences

  • SMS
  • WhatsApp
  • Voice
  • Email
  • Push

AI Predictive Segments

  • Likely to Purchase
  • Likely to Churn
  • Upsell Ready
  • Re-engagement Target

Custom Rules

Build unlimited dynamic audience rules.

How Audience Segmentation Works

Collect Customer Data

Capture data from all channels and touchpoints.

Unify Data Sources

Combine data from CRM, website, app, calls, emails and more.

AI Analyzes Behavior

AI identifies patterns, interests and purchase intent.

Create Smart Segments

Build dynamic segments that auto-update in real time.

Launch Personalized Campaigns

Deliver the right message through the right channel.

Track Results

Monitor engagement, conversions and revenue.

Continuously Improve

AI learns and improves segments for better performance.

Build Segments Your Way

Segment Builder

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Segment Preview

Matched Audience18,402Contacts
Estimated Reach96%
Predicted CTR19.2%
Expected Revenue$38,200

AI Makes Segmentation Smarter

Predict Churn

Identify at-risk customers before they leave.

Recommend Products

Find upsell and cross-sell opportunities.

Lookalike Audiences

Find people similar to your best customers.

Auto Refresh Segments

Segments update automatically as behavior changes.

Engagement Scoring

Score and rank customers based on engagement and intent.

Smart Recommendations

AI suggests the best audience for every campaign.

Works Across Every Channel

WhatsApp

Business API

SMS

Bulk & 2-Way

Voice Calls

AI & Human Calls

Email

Smart Campaigns

Instagram

DMs & Comments

Facebook

Ads & Messages

Web Chat

Live & Chatbot

Mobile Push

Notifications

Google Ads

Audiences

CRM

Integrations

API

& Webhooks

Seamless integrations

SalesforceHubSpotZoho CRMfreshsalespipedriveMicrosoft TeamszapierShopify+ More Integrations

Every customer is different.Treat them that way.

Use AI-powered segmentation to deliver personalized campaigns that convert more customers.