Connect externalsystems.Automate everything.
Use Webhooks and automation to connect Telvanta.ai with your existing tools and build powerful workflows that run in real time.
- Real-time event notifications
- Trigger workflows in external systems
- Two-way data sync
- Custom automation with conditions
- Secure, reliable and scalable
- No code or low code friendly
- No credit card required
- Quick setup
- Enterprise security
Build automations that power your business
Real-time Notifications
Instantly send events to external systems.
Workflow Automation
Trigger actions and automate processes across tools.
Data Synchronization
Keep data in sync between Telvanta.ai and your systems.
Custom Logic
Add conditions, filters and custom payloads.
Reliability & Security
Encrypted, authenticated and always reliable.
How Webhooks & Automation Works
1. Event Triggered
An event happens in Telvanta.ai (call, message, conversation, etc.).
2. Webhook Sent
Event data is sent to your external system in real time via webhook.
3. Process & Automate
Your system processes the data and triggers workflows or updates records.
4. Action Completed
Information flows back (if needed) and keeps everything in sync.
Powerful use cases
CRM Integration
Create/update contacts, deals and tickets automatically.
Marketing Automation
Sync leads and triggers for email/SMS campaigns and nurturing.
Helpdesk Automation
Create tickets and update conversation status in real time.
Analytics & Reporting
Send event data to your analytics, BI or data warehouse.
Custom Workflows
Build custom business processes with your favorite tools.
Example Webhook Payload
{"event": "conversation.created","event_id": "evt_8f7a2c91","timestamp": "2024-05-21T09:30:10Z","data": {"conversation_id": "conv_12345","channel": "WhatsApp","contact": {"id": "ct_67890","name": "Rahul Sharma","phone": "+977 98********"},"agent_id": "agent_1122"}}
Supported Events
- Conversation EventsCreated, Updated, Closed
- Message EventsSent, Received, Delivered
- Contact EventsCreated, Updated, Tagged
- Call EventsIncoming, Outgoing, Missed
- Agent EventsLogin, Logout, Status Change
Delivery & Security
- Real-time deliveryEvents are sent instantly with minimal delay.
- Retry mechanismAutomatic retries for failed deliveries.
- Secure communicationHTTPS encryption with signature verification.
- Flexible configurationCustomize headers, payloads and filters.
Seamless integrations
Connect Telvanta with the tools you already use.
Integrate. Automate. Accelerate.
Connect external systems, automate workflows and make every conversation count.
- No credit card required