Now serving all 77 districts of Nepal — IVR, Bulk SMS & WhatsApp API on one platform. Get started at Rs. 1,499

Telvanta
AI INSIGHTS

Smarter insights.Better conversations.

AI Insights turns your communication data into actionable intelligence—so you can understand performance, uncover what matters and improve every customer interaction.

  • AI-powered performance insights
  • Automatic trend & pattern detection
  • Root cause analysis for issues
  • Actionable recommendations
  • Predict outcomes & opportunities
  • Understand customer sentiment & intent
  • No credit card required
  • Setup in minutes
  • Cancel anytime
An AI Insights workspace showing conversation volume, response time and CSAT against the previous week, the insight of the week, an AI-detected trend chart and a ranked list of AI-detected issues and opportunities.

Get AI insights across every channel

WhatsAppVoice CallsEmailSMSLive ChatWeb PushSocial MediaIn-AppMore

AI insights that drive smarter decisions

Performance Insights

AI analyzes data to uncover what's driving performance across channels.

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Trend Detection

Automatically detect trends, patterns and shifts in customer behavior.

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Root Cause Analysis

Understand the why behind drops, delays or low conversions.

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Predictive Intelligence

Predict future outcomes and opportunities before they happen.

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Actionable Recommendations

Get AI-suggested actions to improve campaigns and customer experience.

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Sentiment & Intent

Understand customer sentiment and intent at scale with AI.

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From data to action, powered by AI

Telvanta AI continuously learns from your communication data to deliver insights that help you act faster, reduce risk and grow revenue.

  • Real-time learning & adaptation
  • Context-aware recommendations
  • Explainable AI insights
  • Built with privacy & security

Sentiment Overview

  • Positive62%
  • Neutral25%
  • Negative10%
5%vs last 7 days

Best Performing Channel

WhatsApp28.6%Conversion Rate12%vs last 7 days

AI Prediction

Conversions likely to increase by 18% next week

May 15May 28 (Predicted)
Key RecommendationFocus on WhatsApp during 10AM – 12PM on Mon & Tue. Allocate more agents to Live Chat to reduce response time.

Potential Impact

+18%Conversions+22%CSAT Score

Built for every team

Support Teams

Improve response time and customer satisfaction.

Marketing Teams

Optimize campaigns and improve funnel performance.

Sales Teams

Increase conversions with data-backed insights.

Operations Teams

Monitor performance and reduce operational gaps.

Leadership

Make smarter decisions with a unified view of communication data.

Seamless Integrations

Connect Telvanta with the tools you already use.

Salesforce
HubSpot
Zoho CRM
Freshdesk
Pipedrive
Google Analytics
Microsoft Teams
Slack
+ More Integrations

Enterprise Ready

End-to-end Encryption
Role-based Access
GDPR Compliant
Secure Data Centers
99.9% Platform Uptime

Understand. Optimize. Grow.

Unlock the power of AI Insights and turn every conversation into a growth opportunity.

  • No credit card required