Every add-on in one place
Browse the full catalog across every category and add what you need to any plan.
API Access
Integrate with our powerful APIs and build custom solutions.
Zapier Integration
Automate workflows and connect with 5,000+ apps.
Google Workspace
Sync contacts, emails and calendar with Google Workspace.
Microsoft 365
Seamlessly integrate with Outlook, Teams and other Microsoft apps.
SSO (Single Sign-On)
Enable SSO for secure and seamless access across your organization.
SAML / OAuth
Secure authentication with SAML 2.0 and OAuth 2.0 support.
Webhooks
Send real-time data to your systems with webhooks.
Data Export
Export your data securely in CSV, JSON or via API.
Agent Management
Manage agents, roles, permissions and teams in one place.
Performance Management
Track KPIs, goals and performance to improve agent productivity.
Call Monitoring
Listen in, whisper and barge calls in real-time for better support.
Quality Scorecards
Create custom scorecards to evaluate interactions and ensure quality.
Call Recording
Record and store calls securely for training, compliance and QA.
Feedback & Coaching
Give feedback, create coaching plans and improve agent performance.
Workforce Analytics
Get real-time insights on workload, performance and team efficiency.
Shift & Schedule Management
Create shifts, manage schedules and optimize coverage.
Journey Builder
Create multi-step customer journeys with triggers, conditions and actions.
Triggers
Trigger journeys based on events, behaviors and customer actions.
Conditional Logic
Add if/else conditions and split paths for personalized experiences.
Email Automation
Automate transactional and marketing emails across your journeys.
SMS Automation
Send automated SMS at key journey touchpoints.
WhatsApp Automation
Engage customers on WhatsApp with automated messages and replies.
Delay & Wait
Add delays and wait steps to space out your communications.
Journey Analytics
Track journey performance, drop-offs and conversion metrics.
WhatsApp Business API
Connect with customers at scale using the official WhatsApp Business API.
WhatsApp Campaigns
Send promotional and transactional messages to your audience.
WhatsApp Chatbot
Automate replies and handle customer queries 24/7 with smart bots.
Bulk SMS
Send bulk SMS to engage, inform and convert your audience.
Two-Way Messaging
Enable real-time two-way conversations across SMS and WhatsApp.
Message Templates
Create, manage and approve WhatsApp message templates easily.
Contact Segmentation
Segment your contacts and send targeted messages that convert.
Surveys & Feedback
Collect feedback and run surveys via WhatsApp or SMS.
Cloud PBX
Advanced cloud PBX system with extensions, call routing and more.
IVR (Interactive Voice Response)
Create smart IVR menus to route calls and improve customer experience.
Voice Broadcasting
Reach thousands instantly with pre-recorded voice messages.
Call Recording
Record and store calls securely for quality, compliance and training.
Call Analytics
Gain deep insights into call performance and agent productivity.
Call Queue
Manage incoming calls efficiently with queues and wait time.
Call Whisper & Barge
Guide agents in real-time or join calls to solve issues faster.
Number Management
Manage DIDs, forwarding and caller ID with ease.
AI Voice Agents
Deploy human-like AI voice agents for inbound and outbound calls 24/7.
AI Chat Agents
Automate customer chats across channels with intelligent AI agents that respond instantly.
AI Content Studio
Create engaging messages, campaigns and templates in seconds with AI – in your brand voice.
AI Conversation Intelligence
Analyze conversations to extract intent, sentiment, topics and action items automatically.
AI Knowledge Hub
Centralize your knowledge sources and empower AI agents with accurate, up-to-date information.
AI Journey Optimizer
Optimize customer journeys in real-time using AI insights and predictive automation.
Predictive Analytics
Forecast trends, customer behavior and outcomes to make smarter, data-driven decisions.
AI Guardrails
Ensure safe, compliant and responsible AI usage with built-in guardrails and controls.